Hippo Loans is a service specially offered to customers with South African citizenship. In addition to proving this condition in documents, you still need to meet other criteria such as living and working in South Africa. Thus, tourists, people with a work/study visa, refugees and other people who live in this country but do not have South African citizenship cannot use this service.

Hippo Loans sets clear income conditions for an applicant to obtain a loan. Employed applicants must have been with their current company for at least six months. Those who do not have a fixed job, therefore working autonomously, can also use this tool. However, these workers will need to present monthly income for the last three months. Thus, self-employed workers are also able to use this tool.