In effect, the ABSA Credit Protection Plan is financial protection for you and your family in the event of death, disability, critical illness, terminal illness or loss of income. Such support can ensure that you or your family do not have financial problems in the event of a fatality. This service is mandatory for all customers requesting loans from ABSA bank. The cost of contracting this plan is fixed, it can vary according to the amount requested and is paid monthly along with your loan installments.

Comprehensive Homeowners Insurance is like a second tier of credit protection plan. It offers financial assistance in the event of fatalities and unforeseen circumstances that damage the structure of your residence, its permanent equipment and accessories, such as in the event of a fire, for example. This is an additional service that ABSA makes available to its customers. Therefore, you must decide whether you want to hire him or not. Like the ABSA Credit Protection Plan, this service will also have a monthly fee.

Since 2020, the South African Customer Satisfaction Index (SAcsi) has established an overall score for banks, which makes it possible to assess and compare the services of each of them. To arrive at a final result, the analysis of specialists and the opinion of customers who use each of the banking services available in the country were taken into account. Incidentally, it is the second consecutive year that the ABSA bank is appointed as one of the five best banks among those that participated in the analysis. Therefore, we can say that, in the opinion of experts and customers, this is one of the best banks in the country.