After completing the application form, the information will be sent to the general coordination of the South African Social Security Agency (SASSA). Your documents and information will then be reviewed and you will receive a written response to your application. The maximum period for issuing a response is, on average, 30 days. If help is denied, you will also receive a written justification.

Indeed, there are some situations that can lead to the cancellation of your subsidy. Meet them below: if you no longer need the comprehensive care of another person, if you die, if you are admitted to a state institution, or if your income or assets improve so much that you are no longer eligible for this financial assistance.

Due to some bureaucratic processes and SASSA demands, payments related to the Grant-in-aid do not begin to be made immediately after the confirmation of the aid. However, you will start receiving the additional R500 from your pension within 3 months of accepting your application. When payments finally start coming in, you’ll receive the money retroactively based on the date you applied for assistance.